Help Desk Training Video

6 Best IT Support & Help Desk Course & Certification …

Google 1. Google IT Support Professional Certificate (Coursera) Available exclusively on Coursera, this Google certification will help students learn fundamental concepts of IT support like networking, operating systems, system administration, troubleshooting and customer service, IT automation and network security.
2. Google IT Automation with Python Professional Certificate. Google IT Automation with Python is a 6-course certification program offered by Google on Coursera.
3. Free IT Help Desk Training and Tutorials (LinkedIn Learning) Learn to address help-desk requests and run an IT help desk from. This IT help desk course will help you perform IT support, and solve problems promptly.
4. Technical Support Fundamental (Coursera) In this program, you will prepare for the role of an entry-level IT Support Specialist. Get introduced to the world of information technology and learn about the various components such as computer hardware, the Internet, computer software, troubleshooting, and customer service.
5. IT Help Desk Course for Professionals (Udemy) This course has been created by Paul Hill and Omar Dabbas. Paul has over 9 years of experience in the IT industry, and actively works with the Federal Agencies in the United States for their network requirements.
6. IT Helpdesk Course : Start and Run a Successful IT Support Company (Udemy) Jonathan Edwards has worked in IT and technology since he was 17 years old!

Estimated Reading Time: 8 mins

Category: It help desk training basics Preview /  Show details

IT Help Desk Online Training Courses LinkedIn Learning

Selection Our IT Help Desk online training courses from LinkedIn Learning (formerly provide you with the skills you need, from the fundamentals to advanced tips. Browse our wide selection of IT

Category: It help desk training free Preview /  Show details

6 Best Help Desk Courses, Classes And Tutorials Online


Estimated Reading Time: 4 mins
1. Become a IT Help Desk Professional: Start Your Career Today. This course will help you explore everything you need to know about Help Desk. It will provide you knowledge in how to effectively work with computers.
2. Help Desk Analyst. In this online course, you will learn the basic principles of Help Desk. It will provide you with essential knowledge that will help you pass the e-Learning course and achieve a certificate, At the end of the course, you can download a certificate to boost your CV.
3. IT Help Desk for Beginners Online Class LinkedIn Learning, formerly This tutorial will help you explore Help Desk from the start. It will provide you with the basic concepts in being a desk technician.
4. Learning IT Help Desk Basics. This Udemy course will help you explore the basic fundamentals of Help Desk. It will provide you with essential knowledge on how to be an effective IT technician.
5. Help Desk – Manager. In this Udemy course, you will have a complete learning about Help Desk. It will teach you how to hire, manage, and build a help desk team.
6. Help Desk – Technician. If you are interested in exploring the Help Desk field, this is the right course for you. It will teach you how to be an effective IT technician.

Category: Online help desk certification Preview /  Show details

Helpdesk Helpdesk Training United States

Helpdesk Helpdesk Training - United States. Helpdesks are a vital part of any IT support service to provide a central point where customers can have their problems answered. Our Helpdesk Training courses provide knowledge and skills for vital IT roles …

Category: Free it helpdesk training Preview /  Show details

Help Desk Training Course Onsite And Online Training

Staying This help desk course will: Provide guidance for managing customer expectations. Offer suggestions for asking questions that will get to the root of a customer’s concern. Give practical advice for using active listening skills and staying focused. Review the ins and outs of email etiquette and staying positive online.

Category: Microsoft help desk training Preview /  Show details

Free Training Atlassian

Buiness This free Skillbuilder course leverages real-world use cases to teach a step-by-step approach to managing the user lifecycle—designing, configuring, and testing your solution in Jira to meet your buiness requirements. You can earn an Atlassian Pro Skills badge after taking Duration 1.5h. Rating 2.0. Advanced.

Category: Help desk training guide Preview /  Show details

Computer Repair (Free Online Video Training)

Online Computer Repair (Free Online Video Training) Share This Page (All Online Training Courses) A computer repair technician is a person who repairs and maintains computers and servers. The technician’s responsibilities may extend to include building or configuring new hardware, installing and updating software packages, and creating and

Category: Help desk technician training Preview /  Show details

HDI Certification Courses: Help Desk Training And Service

Training HDI provides help desk training and service desk training with complementary testing and professional certification. Featuring a variety of delivery options, including live classroom training that can be attended in-person or online, HDI training courses are the gold standard in developing IT help desk and service desk professionals and improving their skills and abilities.

Category: Helpdesk training guides Preview /  Show details

ALL You Need To Know To Become An IT Help Desk Free IT

Discuss IT help desk online course. These are part of the stuff that we will discuss here in our course, we will discuss printers, networks, and some other important stuff, where we will guarantee that the information & examples provided here will maximize your learning experience to the max., so in the next time you are in an interview for a help desk position, you will be more confident …

Category: It Courses Preview /  Show details

10 Best Free Online Microsoft Courses Careers Help Desk

Microsoft Study with Microsoft strives to assist the worldwide businessmen and additionally improve the potency and productivity of the scholars. Here we've got compiled an inventory of “Best Free on-line Microsoft courses” to assist you become additional economical in your work and you'll additionally learn the specifics of programs.These courses offer up-to-date …

Category: Free Courses Preview /  Show details

Help Desk Support Technician (Outdated Use The New

Content A: Yes, this course has over 80+ hours of content, you must have free account to start this course. Need help? watch this video Q: Is this updated content A: No, we have stopped developing new content in this course since 2017, we are now working on newly updated content for plus and premium members only.

Category: Free Courses Preview /  Show details

How To Start A Free Help Desk Course In Just 2 Minutes

Start How to start a free help desk course in just 2 minutes. 80+ hours FREE content for people who would like to start an IT career, 13000+ members are already taking this course, join us today! If playback doesn't begin shortly, try restarting your device.

Category: Art Courses Preview /  Show details

Help Desk Support Specialist Free Training And Guide Part

GuideME GuideME IT Program Video: to this program: Fl

Category: Art Courses, Training Courses Preview /  Show details

Learn IT Support With Online Courses, Classes, & Lessons EdX

Series Microsoft offers an entire professional education series in IT infrastructure and IT management. The series is a range of courses that cover various topics in IT Support, including remote support, operating systems, disaster recovery. You'll also walk away with an understanding of IT issues in multiple infrastructures, including the cloud.

Category: It Courses Preview /  Show details

Zoho Desk Online Training Course Spark

Admins One-on-One Training Course. This program will help you oversee all the important functions of an admin in Zoho Desk. This course offers fundamental and advanced configuration training for new Zoho Desk Admins. Learn how to set up processes, data security settings, and automation. Gain a deep understanding of the customization and integration

Category: Training Courses Preview /  Show details

Please leave your comments here:

Related Topics

New Online Courses

Frequently Asked Questions

What certifications are required for help desk??

online courses for Service Desk Managers that you may like

  • IT service operations and Service Desk management. Improve Service Desk and IT support processes and service functions. ...
  • Help Desk Analyst. ...
  • JIRA Service Desk 4 small business and beyond. ...
  • Introduction to Service Management. ...
  • Start Improving Customer Service

Do I have to start at help desk??

Yes, you generally have to start on the lowest rung if you have zero experience, that way you can learn how to interact with a team, and how to behave in a professional environment. Stick it out and eat crap for a year or two, then move up or out.

How to create custom training courses??

  • Sell business-to-business and may need to set up separate portals for each customer
  • Need to award continuing education credit learners
  • Already have an extensive catalog of courses built out in SCORM or TinCan-based authoring tools like Articulate, Captivate, Lectora, or isEazy.

More items...

How to improve help desk??

My 7 Tips for Improving Customer Service

  • Don’t treat end users as asset, or ticket, numbers. ...
  • Remember that end users are more important than your help desk scripts. ...
  • Listen! ...
  • Say sorry rather than being defensive. ...
  • Collect regular end-user feedback. ...
  • Communicate beyond the help desk calls. ...
  • Get out of from behind the service desk. ...

Popular Search